DIGITAL COMPETENCES OF CIVIL SERVANTS IN THE CONTEXT OF THE DEVELOPMENT OF A DIGITAL SOCIETY AND THE IDENTIFICATION OF CYBER THREATS

Abstract

Abstract. In the era of digital society, cyber security has become an integral aspect of the work of state authorities. With the growing dependence on technology and the Internet, public servants face an unprecedented level of cyber threats. The authors of the article confirm the relevance of this issue in Ukraine with statistical data for 2022‒2023. The purpose of the article is to research and analyze modern forms of electronic communication in state authorities in the context of the development of a digital society and the emergence of cyber threats; determination of the specifics of legal regulation of the indicated direction; to single out a number of priority directions for improving the qualifications of civil servants in the context of digitalization. The methodological basis of the research is the analytical reports of the Kyiv City State Administration, the National Agency of Ukraine for Civil Service, the State Service for Special Communication and Information Protection of Ukraine. The article emphasizes that high-quality communication training of civil servants, their awareness of the consequences of dangers and the implementation of the most modern technologies, tools and practices in conditions of constant aggression in cyberspace is a necessary condition for ensuring the stable operation of state information systems and providing services to citizens. Statistical data on indicators of the use of modern forms of electronic communication in the work of civil servants are provided. Currently, they are: electronic appeal, electronic services, electronic petition. The legal and organizational foundations of state policy in the spheres of electronic communications in the public service are considered. The list of knowledge, abilities and skills of civil servants and officials of local self-government of Ukraine regarding the possession of electronic government technologies has been defined. The conclusions emphasize that when developing and implementing educational programs to improve the qualifications of civil servants, it is necessary to provide directions from the basics of state policy in the field of information security, information warfare, cyber security, and cyber threats. The following scientific and practical investigations, in order to optimize management processes, should be directed to the development of proposals for the use of artificial intelligence algorithms in the public service, as well as the identification of confidentiality problems and security risks. The need to improve the skills of artificial intelligence tools in civil service activities is indicated.