CURRENT PROBLEMS DURING MARTIAL STATE IN THE FIELD OF PROVISION OF ADMINISTRATIVE SERVICES

Abstract

The article analyzes the current problems during martial law in the field of administrative services.Martial law as a special legal regime significantly affects the functioning of state institutions, in particular in the field of administrative services, which are a tool for the implementation of citizens’ rights, such as the right to social protection, education, or property rights. Problems in their provision lead to violations of these rights.In the context of the full-scale armed aggression of the Russian Federation against Ukraine, which has been ongoing since February 24, 2022, the issue of ensuring the continuity of the functioning of public administration has acquired critical importance, especially in the part related to the provision of administrative services to the population.It has been determined that significant difficulties remain with access to administrative services for citizens located in temporarily occupied territories or in zones of active hostilities, where they are unable to register civil status acts in a timely manner, change their place of residence, obtain an identity card or confirmation of legal facts, which entails further complications in exercising the right to social protection, education, healthcare or employment. Another problem remains ensuring equal access to administrative services for people with special needs, the elderly, and residents of rural areas, who have found themselves in an even more vulnerable position under martial law.It is concluded that martial law as a special legal regime has created unprecedented challenges for ensuring the provision of administrative services in Ukraine, which are faced with organizational, technical, legal and socio-psychological problems, restrictions on access to state registers and information resources, as well as risks to the physical safety of government employees lead to restrictions on citizens’ rights and complicate the fulfillment of their legal obligations. The state must take the necessary measures to overcome these challenges through digitalization and simplification of procedures to ensure unhindered accessibility for citizens and the efficiency of the system.